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“We’ve seen improvement in post-closing investor suspense conditions since using TQL®. The automated screen tracks everything and underwriting can post comments. It has proven to be a useful tool.”

Colleen Kern
Operations Manager
West Town Savings Bank
“Before Encompass, we had to maintain six different spreadsheets to keep track of loans the bank was trying to sell to investors. We would spend 30 – 40 minutes transferring the data between systems and making sure the information was accurate. Now, it’s a 3-minute process everything is tracked through the servicing system, and we have 100 percent accuracy.”

Shaun Overton
Mortgage Information Systems Officer
First State Bank Mortgage

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